Privacy Policy
Last updated: June 8, 2026
JTD Logistics Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, store, process, and look after your personal data when you visit our website, submit a quote request, or interact with our services, in compliance with the **UK General Data Protection Regulation (UK GDPR)** and the **Data Protection Act 2018**.
1. Important Information and Who We Are
For the purposes of the UK GDPR, JTD Logistics Ltd is the data controller responsible for your personal data. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact our privacy representative at:
- Company Name: JTD Logistics Ltd
- Email Address: info@jtdlogistics.co.uk
2. The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you, which we have grouped together as follows:
- Identity and Contact Data: Includes your email address when submitting a quote request, name, or phone number if supplied.
- Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting, operating system, and platform.
- Usage Data: Includes information about how you use our website and services.
3. How Your Personal Data Is Collected
We use different methods to collect data from and about you, including:
- Direct interactions: You may give us your Identity and Contact Data by filling in forms on our site or by corresponding with us by phone or email.
- Automated technologies: As you interact with our website, we may automatically collect Technical and Usage Data using cookies and similar tools (subject to your consent preferences).
4. How and Why We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Performance of a Contract: Where we need to process your Contact details to respond to a quote request or manage a subsequent subcontract hire.
- Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., website security and optimization).
- Consent: Where you have explicitly opted-in to the use of cookies via our Cookie Consent banner.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, standard contact details for inquiries are deleted after 12 months unless they lead to a commercial transaction or operational contract.
6. Your Legal Rights
Under the UK GDPR, you have the following rights in relation to your personal data:
- Request access: Obtain a copy of the personal data we hold about you.
- Request correction: Request rectification of incomplete or inaccurate data.
- Request erasure: Request removal of your data where there is no good reason for us to continue processing it.
- Object to processing: Object to processing where we rely on legitimate interest.
- Request restriction: Ask us to suspend processing your personal data.
- Withdraw consent: Withdraw your consent at any time where we rely on it to process data.
If you wish to exercise any of these rights, please contact us at info@jtdlogistics.co.uk.
7. Complaints to the Information Commissioner's Office
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us first.